Administrative Support Professional

1 day ago


Derby, Derby, United Kingdom NHS Full time
Role Overview

We are seeking a highly skilled Administrative Support Professional to join our team. In this role, you will be the first point of contact for visitors and callers, providing a warm and welcoming experience.

Main Responsibilities
  • Welcome and direct visitors to their appointments in a timely and efficient manner.
  • Answer internal and external calls using agreed protocols and standards.
  • Maintain the security and confidentiality of the building by ensuring only authorised personnel enter.
  • Process visitor sign-in and ensure they are aware of Health & Safety rules.
  • Provide general administrative services, including clerical duties, as required.
  • Ensure accurate and up-to-date records are maintained.
Person Specification
  • Demonstrable customer service skills, preferably with an NVQ or equivalent.
  • 4 GCSEs Grades A-C or equivalent, including English and Maths.
  • Proficient in computer packages, including Word and Excel, and electronic media.
  • Flexibility to meet service needs.
Benefits
  • A competitive salary of £23,615 (Band 2), pro rata.
  • An attractive annual leave entitlement: 25 days + 8 bank holidays, increasing with service.


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