IT Support Specialist
2 weeks ago
Procode is seeking a skilled IT Support Specialist to join our dynamic software company. As a Service Desk Analyst, you will be responsible for providing technical support and resolving tickets across a diverse group of companies.
We offer a unique and inclusive workplace that showcases the extraordinary in all of us. Our team is dedicated to providing exceptional customer service and support, and we're looking for someone who shares our passion for delivering high-quality results.
Key Responsibilities:
- Provide technical support and resolve tickets in a timely manner
- Engage with customers to understand their issues and resolve problems
- Work collaboratively with colleagues to resolve technical issues
- Provide a professional service and take ownership of tickets to resolution
What We Offer:
- A competitive salary and bonus scheme
- Opportunities for career progression and professional development
- A dynamic and inclusive workplace culture
- Access to the latest technology and tools
Apply now to join our team and take the first step towards a rewarding career in IT support.
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