Client Services Delivery Director

2 days ago


Leeds, Leeds, United Kingdom Willis Towers Watson Full time

Willis Towers Watson invites applications from experienced project managers to fill the role of Client Services Delivery Director. As a key member of our Global Outsourcing Business Solutions team, you will be responsible for leading the delivery of pensions-related projects across multiple clients. You will work closely with internal resources and clients to ensure seamless project execution, manage project scope, timelines, and budgets, and develop comprehensive project documentation.

The ideal candidate will have a strong background in project management, specifically in the financial services and pensions industry. They should possess excellent leadership and communication skills, with the ability to coordinate cross-functional teams and stakeholders. A proven track record of delivering complex projects on time and within budget is essential.

This role involves leading planning, requirement, and business technical workshops, as well as collaborating with internal resources and clients to ensure seamless project execution. The successful candidate will also be responsible for managing project change requests, RAID's, budgets, and resource demand. Additionally, they will create and maintain comprehensive project documentation.

A competitive salary of $180,000 - $220,000 per annum is offered, commensurate with experience. This is a 12-month fixed-term contract role.

Required skills and qualifications include:

  • Proven work experience as a Senior Project Manager in Financial Services and or Pensions (DB / DC) benefits industry
  • Naturally able to share lessons learned and best practices with others
  • Ability to learn new technology and tools


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