Application Operations Engineer, Grade 11
5 hours ago
Croydon Council is a dynamic and forward-thinking organization, committed to delivering excellent services to its residents. As a key player in London's second-largest borough, we are embarking on a transformative journey to reshape and renew our organization.
About the Croydon Digital ServiceThe Croydon Digital Service (CDS) is a pioneering team that has been at the forefront of the council's digital transformation since 2019. Our mission is to harness the power of technology to drive innovation and improve the lives of our residents.
About the RoleWe are seeking an experienced Application Operations Engineer to join our Digital Systems Team. As a key member of the team, you will be responsible for leading the support and maintenance of critical business applications, managing the technical environment, and implementing service improvements.
The successful candidate will have a strong background in systems support, with experience working on critical line-of-business systems. You will be a skilled problem-solver, able to troubleshoot complex technical issues and provide effective solutions. Additionally, you will have excellent communication skills, with the ability to work closely with stakeholders and build strong relationships.
Key Responsibilities:
- Provide technical support and maintenance for critical business applications
- Manage the technical relationship with suppliers and stakeholders
- Implement security controls and data protection measures
- Develop and maintain reports and dashboards to support business intelligence
- Participate in projects and initiatives to upgrade or change applications
Experience:
- Systems support experience working on critical line-of-business systems
- Change management experience, including system design, configuration, testing, and deployment
- Software release management experience
- Experience delivering ICT products and services
- Experience working with stakeholders and building strong relationships
Croydon Council is a place where you can make a real difference. We are committed to creating a workplace that is inclusive, diverse, and supportive. If you are passionate about technology and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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