Business Process Optimization Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Crimson Full time
Business Process Analyst - Stakeholder Management

Crimson is seeking a highly skilled Business Process Analyst to join their team in Birmingham. As a key member of the organization, you will be responsible for driving the analysis and improvement of business processes and practices across the Group.

Key Responsibilities:
  • Process Analysis and Improvement: Identify inefficiencies, bottlenecks, and areas for improvement in existing business processes, and develop recommendations for process improvements.
  • Stakeholder Management: Collaborate with stakeholders to gather requirements and understand their needs, and communicate changes and provide training for users affected by new processes.
  • Process Documentation: Create and maintain comprehensive documentation of processes, including standard operating procedures (SOPs), change logs, and process reports.
  • Process Modeling: Document and visualize existing processes using BPMN 2.0 process mapping, flowcharts, or diagrams.
  • Change Management: Support change management initiatives by helping to communicate changes and providing training for users affected by new processes.
Requirements:
  • Extensive experience: In process improvement and transformation within a large, multi-site organization.
  • Strong analytical skills: To assess processes and quantify potential process improvements.
  • Exceptional communication abilities: To manage stakeholder expectations and team collaboration effectively.
  • Desirable qualifications: Six Sigma, Lean Management, or similar process improvement methodologies.

If you are a motivated and detail-oriented individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.



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