Problem Resolution Specialist

4 weeks ago


Reading, Reading, United Kingdom Mobile Broadband Network Ltd (MBNL) Full time
About the Company

Mobile Broadband Network Ltd (MBNL) is a leading provider of mobile infrastructure services. Our mission is to deliver world-class infrastructure solutions to our customers, while fostering an inclusive environment where everyone can flourish.

We are proud recipients of the Armed Forces Covenant Gold Award and Disability Confident accreditation, demonstrating our commitment to equality, diversity, and inclusion.

About the Role:

  • We are seeking a Senior Problem Manager to lead our operations function accountable for Problem Management and Continuous Improvement.
  • The successful candidate will have strong experience in establishing, developing, and managing operations functions, as well as detailed knowledge of ITIL best practices.
  • The salary for this role is estimated to be £60,000 - £80,000 per annum, depending on experience.

Benefits:

  • Flexible working arrangements, including remote working options.
  • Opportunities for career development and growth.
  • A comprehensive benefits package, including a competitive salary, pension scheme, and annual leave entitlement.


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