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Luxury Retail Manager

2 months ago


Leeds, Leeds, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly experienced and motivated Luxury Retail Manager to join our team at Frasers Group. As a key member of our leadership team, you will be responsible for directing the operations of our luxury flagship store in Leeds, overseeing a team of 20+ managers, and driving business growth through exceptional leadership and management.

Key Responsibilities
  • Operations: Oversee store operations, ensuring delivery of KPIs, observing performance, and holding managers accountable for underperformance.
  • Controls: Ensure wage controls are met, oversee compliance with payroll processing, and drive excellent performance through detailed analysis and floor-based observations.
  • Sales: Understand business and customer expectations, observe service, and coach managers on how to improve. Drive KPI targets, motivate the team, and analyze data for improvement.
  • Development: Identify internal and external talent, use development opportunities, and drive exceptional performance. Plan for development, create succession plans, and encourage performance.
  • Leadership and Management: Be a brand ambassador, inspire the workforce, and develop strong relationships with store teams, senior managers, and external stakeholders.
Requirements
  • Proven experience leading a large team in a fast-paced, multi-department environment.
  • Minimum 3 years of experience within luxury and premium retail at a senior management level.
  • Vast knowledge and passion of luxury retail, including building brand relationships.
  • A background that proves ability to increase sales and profits, control costs and stock loss, and manage senior managers.
  • Proven track record of internal progression and development.
  • Able to work well under pressure and to strict deadlines.
  • Able to work a flexible schedule based on company needs.
What We Offer
  • Competitive basic salary.
  • Monthly store commission scheme.
  • Management bonus and incentives.
  • Fantastic progression opportunities within Frasers Group.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Join the Fearless1000 Incentive Scheme.
  • Wide range of Development Courses with National Qualifications.
  • 50% Instore Uniform Discount.
  • Discounted Gym membership.
  • Group Wide 20% Discount across all Frasers Group brands.