Store Operations Director

11 hours ago


Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full time
About the Role

We are seeking an experienced Retail Manager to join our team at House of Fraser. As a key member of our management team, you will be responsible for delivering exceptional customer service and driving sales growth in our department store.

Key Responsibilities
  • Operations: Ensure seamless day-to-day operations, including managing stock levels, maintaining a clean and safe environment, and meeting KPI targets.
  • Sales and Customer Service: Foster strong relationships with customers, understand their needs, and provide tailored solutions to drive sales growth.
  • Talent Development: Identify, develop, and coach high-performing team members to achieve exceptional results.
  • Leadership and Management: Inspire and motivate your team to deliver outstanding results, exceeding expectations and driving business success.
Requirements
  • 3+ years of experience in a fast-paced retail environment
  • Proven track record of delivering sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Able to work well under pressure and meet strict deadlines

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