Retail Operations Director
15 hours ago
We are seeking an experienced Retail Operations Director to lead our team at Woodgreen, The Animals Charity in Aylesbury. As a key member of our retail operations team, you will be responsible for the day-to-day management of our shop, ensuring it runs smoothly across all seven days of the week.
Responsibilities:
- Lead the team to achieve sales targets and maximise shop profit.
- Develop and implement strategies to increase sales and revenue.
- Manage stock levels, ensuring maximum availability through effective generation, sourcing and processing of high-quality stock.
- Maintain high standards of shop presentation, back of house operations and customer service.
- Recruit, train, motivate, manage and support volunteers effectively.
- Presentation and maintenance of the highest standards of shop and window merchandising and visual layout.
- Ensure adherence to financial, cash handling and security policies and procedures.
Requirements:
- A proven track record in retail operations management.
- Familiarity with sales targets and performance metrics.
- Ability to work flexibly, as the shop is open seven days per week.
About the Role:
This is a full-time, permanent position with a competitive salary of £26,878.88 per annum. The role offers a range of benefits, including 36 days annual leave per year (inclusive of bank holidays), rising by 1 day each year to 40 days after five years, up to 8% employer pension contributions, support towards healthcare costs, free access to Headspace, life assurance (4x salary) and 25% discount in our charity shop.
Benefits:
Woodgreen, The Animals Charity is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
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