Retail Store Director

14 hours ago


Aylesbury, Buckinghamshire, United Kingdom HOUSE OF FRASER Full time
About the Job

This is an exciting opportunity to join the House of Fraser team as a senior leader, responsible for driving sales growth and delivering exceptional customer experiences.

As a key member of the store management team, you will play a crucial role in shaping the store's vision and strategy, leading and motivating a high-performing team to achieve business targets.

The successful candidate will have a proven track record of success in a senior retail role, with experience in staff management, sales performance, stock control, and customer satisfaction.

  • Estimated salary: £50,000 - £65,000 per year.
Responsibilities:
  • Lead and manage a store team to deliver exceptional customer service and achieve sales targets.
  • Develop and implement action plans to improve customer satisfaction and loyalty.
  • Analyze sales data and trends to inform buying decisions and optimize stock levels.
  • Implement and maintain effective systems for stock management, merchandising, and visual display.
  • Maintain a safe and healthy working environment, adhering to company health and safety policies.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Support the Area Manager in achieving business objectives and driving growth.
  • Build strong relationships with suppliers, customers, and colleagues to drive success.
Requirements:
  • Minimum 3 years' experience in a senior retail role, preferably in a fast-paced, high-volume environment.
  • Proven ability to positively impact sales, payroll, and stock loss.
  • Demonstrated record of developing talented individuals and leading high-performing teams.
  • Excellent leadership and management skills, with a strong focus on customer service and sales growth.

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