Customer Service Representative

2 weeks ago


Chester, Cheshire, United Kingdom Adecco Full time £24,000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.

Key Responsibilities:
  • Investigate and resolve customer queries in a timely and professional manner
  • Stay up-to-date on product knowledge through regular training sessions
  • Identify and flag urgent or problematic orders, as well as potential customer complaints or product concerns
  • Assist Account Managers with orders and queries
  • Previous experience in a call centre or high-volume customer service role is essential
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Company bonus scheme
  • ~26 days of holiday plus bank holidays
  • Free on-site car parking
  • SIPP Pension Scheme with a matching contribution of 4-10%
  • Enhanced Life Assurance coverage (6x salary)
  • Enhanced Employee Assist Programme
  • Purchase/Sell Holiday Scheme

If you are a customer service professional looking for a challenging and rewarding opportunity, we encourage you to apply for this role.



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