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Regional Director

2 months ago


London, Greater London, United Kingdom Marshall Motor Group Full time
About the Role

We are seeking a highly experienced and skilled Regional Director to lead our Volkswagen division, driving business performance and delivering exceptional customer experiences.

Key Responsibilities
  • Lead a diverse team of automotive professionals, fostering a high-performance culture and ensuring great performance is recognized and rewarded.
  • Oversee the sales and aftersales departments, maximizing performance and exploring opportunities for growth.
  • Assist the National Franchise Director in setting financial and growth objectives, ensuring profit and product targets are met.
  • Focus on delivering high levels of customer satisfaction, with dealerships consistently achieving exceptional levels of customer satisfaction (CSI).
  • Establish and develop strong relationships with manufacturers, ensuring our team develops in line with the brand partner framework and expectations.
  • Maintain exceptional key controls, ensuring compliance with Health and Safety, regulatory requirements, and Group Policy.
Requirements
  • Previous experience as a large site Head of Business level, with multi-site experience preferred.
  • Strong leadership skills, with the ability to lead and motivate a large and diverse team.
  • Commercially savvy, with the ability to navigate barriers and drive performance through teams.
  • High levels of personal integrity, with a professional and calm approach to stakeholder management.
  • Exceptional relationship management skills, with the ability to build trusted relationships across internal and external stakeholders.
  • Extensive knowledge of the automotive retailing sector, with the ability to stay up-to-date on market trends and insights.
About Marshall Motor Group

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer huge opportunities for career growth and development.