Diagnostic Equipment Specialist

14 hours ago


Woking, Surrey, United Kingdom Zenopa Full time
Company Overview:
The client is a leading provider of pathology solutions in the UK, offering high-quality diagnostic reagents and instrumentation from world-renowned manufacturers. With long-term partnerships with respected suppliers of diagnostic innovation, they have established themselves as a successful company in the UK's diagnostics industry.

Job Description:
We are seeking a skilled Field Diagnostic Support Engineer to join our team. The ideal candidate will have experience working with high-end medical diagnostic instruments, including the Dynex DS2 and Stratec Germini. As a Field Diagnostic Support Engineer, you will be responsible for conducting services, repairs, and installations on these instruments, as well as providing support to key customer sites in Greater London and surrounding areas. The role requires overnight stays, typically 1 night per week, but may involve longer periods away from home for installations.

Daily Tasks:
- Conducting services, repairs, and installations on high-end medical diagnostic instruments
- Providing technical support to customers in Greater London and surrounding areas
- Collaborating with colleagues to resolve technical issues

Training and Development:
- Initial training on 3 main instruments
- 1-month induction program
- 6-month shadowing period with an experienced engineer

Person Specification:
- Basic knowledge of electronic engineering
- Excellent customer-facing skills
- Commitment to delivering high-quality results
- Ability to stay away from home 1-2 nights per week
- ONC/HNC/HND qualifications desirable
- Experience working with diagnostic equipment desirable

Salary and Benefits:
- Salary dependent on experience: £40,000 - £60,000 per annum
- Hybrid vehicle and fuel card
- iPhone, iPad, and tools provided
- Pension scheme: employee contribution 5%, employer contribution 4%
- 25 days holiday plus bank holidays, increasing by 1 day after 5 years up to a maximum of 30 days
- Life assurance: 2x salary

About Zenopa:
Zenopa is a leading recruitment agency specializing in STEM jobs. We pride ourselves on our ability to understand our clients' needs and deliver high-quality candidates.

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