Head of Colleague Experience UX Strategist
1 month ago
About the Role
As a Head of Colleague Experience UX, you will be responsible for driving the creation of high-quality, internal-centric experiences that support our colleagues in delivering exceptional customer experiences.
Reporting to the Director of UX/UI, you will be part of our UX team, working closely with cross-functional teams to develop and execute a comprehensive UX strategy that aligns with our overall business objectives.
Key Responsibilities
- Develop and execute a UX strategy that prioritizes colleague experience and drives business outcomes.
- Lead and mentor a team of UX designers, providing guidance, feedback, and fostering a culture of creativity, innovation, and collaboration.
- Uphold the highest standards of integrity, ethics, and professionalism in all UX design activities.
- Foster a culture of design thinking and innovation throughout the organization, encouraging creative problem-solving and user-centric solutions.
Requirements
- Expert working knowledge of user-centered design and associated processes and methodologies.
- Expert approach to adapting and utilizing different UX outputs to tell the appropriate story with colleagues across the business.
- Experience leading teams in delivering exceptional experiences in a global, distributed environment.
- Ability to set the vision and direction for the team in the context of both colleague experience and culture.
What We Offer
At Entain, we recognize that our colleagues are our greatest asset, and we offer a range of benefits to support their well-being and success, including:
- Private medical insurance
- Pension Scheme
- Sharesave Scheme
- Wellness programs and resources
- Professional development opportunities
We are committed to creating an inclusive and supportive work environment where everyone feels valued and empowered to contribute their best work.
Should you need any adjustments or accommodations to the recruitment process, please don't hesitate to contact us.
We're proud to be a leader in the sports betting, gaming, and interactive entertainment industry, and we're excited to have you join our team.
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