Head of Colleague Experience UX Lead

2 days ago

StratforduponAvon, Warwickshire, United Kingdom Ivy comptech Full time

About the Role

The ideal candidate will be responsible for overseeing the development of user-centric experiences that support our colleagues in delivering exceptional services to our customers.

This position reports directly to the Director UX/UI and is part of a collaborative UX team.

We're looking for a talented individual who is passionate about innovation and technology, with a proven track record of driving UX strategy and leading cross-functional teams.

Key Responsibilities

  • Develop and execute a UX strategy that aligns with the company's overall objectives.
  • Lead a team of UX designers, providing guidance, feedback, and fostering a culture of creativity and innovation.
  • Ensure the highest standards of integrity, ethics, and professionalism in all UX design activities.
  • Foster a design thinking culture throughout the organization, encouraging creative problem-solving and user-centric solutions.

Requirements

  • Expert knowledge of user-centered design and associated processes and methodologies.
  • Ability to adapt and utilize different UX outputs to communicate effectively with colleagues across the business.
  • Experience leading teams in delivering exceptional experiences in a global, distributed environment.
  • Strong vision and direction for the team, with a focus on colleague experience and culture.

What We Offer

As a member of our team, you'll receive a competitive salary and benefits, including private medical insurance, a pension scheme, and sharesave scheme. You'll also have access to paid subscriptions for wellbeing and learning platforms.

We're committed to creating a supportive and inclusive environment where everyone feels valued and empowered to contribute their best work.

At Ivy Comptech, we're changing the game by putting people first and pushing boundaries with innovation and technology. We're looking for talented individuals like you to join our journey and help us win together.

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