Ambassador of Wellbeing Drinks
3 weeks ago
This is an exciting opportunity to join Twinings UK&I as a Brand Ambassador, where you will play a pivotal role in enhancing the customer shopping experience and supporting sales on the shop floor.
Key ResponsibilitiesSales and Customer Engagement: You will focus on building relationships with customers, providing excellent customer service, and enhancing their shopping experience through friendly and welcoming interactions.
Operational Support: You will support the team from an operational standpoint, working on the tills, taking bookings for the Masterclass Programme, handling incoming deliveries, and restocking the shop floor product storage.
Store Maintenance: You will be responsible for maintaining the store as the historic Twinings flagship premises, including procedures for looking after various elements of the shopfloor and the back of the house.
Tea Bar and Masterclasses: You will cover the shopfloor tea bar, brewing, serving, and explaining the wide array of blends and single-origin teas, as well as running Masterclasses in the bespoke Tasting Room.
Skills and KnowledgePassion for Tea and Wellbeing Drinks: You should have a genuine passion for tea and wellbeing drinks, and be able to build and maintain relationships with team members, customers, and stakeholders.
Customer Focus: You should be able to listen to, understand, and recognize the specific needs of individual customers, providing tailored advice and support.
Flexibility and Adaptability: You should be flexible to do different tasks, work in a fast-paced environment, and be willing to learn and develop new skills.
BenefitsCompetitive Salary and Bonus: You will receive a competitive salary and quarterly bonus based on personal contribution and financial performance.
Employee Benefits: You will have access to a range of employee benefits, including 25 days' holiday, pension scheme, cycle to work scheme, and more.
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