Brand Ambassador Representative

4 days ago


London, Greater London, United Kingdom Twinings Ovaltine Full time
Job Title: Brand Ambassador Representative

About Twinings Ovaltine:
Twinings has become one of the world's most loved tea companies over its 300-year history. We are passionate about tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.

Job Description:
We are seeking a skilled Brand Ambassador Representative to join our team at Twinings UK&I store in London. As a Brand Ambassador, you will be responsible for supporting sales on the shop floor, enhancing customers' shopping experience through friendly and welcoming interactions, and showcasing our products and services. You will also assist the team from an operational standpoint, handling tills, bookings, deliveries, and maintaining the store's historic charm. Additionally, you will cover the shopfloor tea bar, brew, serve, and explain our wide array of teas to customers, as well as run Masterclasses in our bespoke Tasting Room. Your passion for tea and wellbeing drinks will shine through in your interactions with customers, and your ability to build relationships and collaborate with the team will be essential in this role.

Required Skills and Qualifications:
* Passion for tea and wellbeing drinks
* Excellent customer service skills
* Ability to work in a fast-paced environment
* Strong communication and teamwork skills
* Flexibility to adapt to changing situations
* Experience in a customer-facing role

Benefits:
* Estimated salary: £25,000 - £35,000 per annum, depending on experience
* Quarterly bonus based on personal contribution and financial performance
* 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
* Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants, and many more
* Pension scheme with your contributions matched for up to 10% of your salary
* Cycle to work scheme
* SimplyHealth Cash plan
* Onsite Staff shop and online staff discounts


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