IT Help Desk Technician
4 days ago
Job Description
We are seeking a highly motivated and organized individual to fill the position of IT Help Desk Technician at Just IT Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.
Main Responsibilities
- Resolve IT-related incidents and problems, assisting customers in resolving IT incidents remotely.
- Learn and become proficient in Support Desk I.T Systems through hands-on experience in the IT support triage environment.
- Commission IT and associated equipment, which may involve installation of new IT kit and occasional travel to customer sites.
Essential Skills and Qualifications
- Natural ability in IT and evidence of this as an IT hobbyist, such as building custom PCs.
- Excellent customer service abilities and strong spoken English skills.
Benefits
As a valued member of our team, you can expect a competitive salary package, including an estimated annual salary of £25,500, depending on experience.
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