Customer Engagement Specialist

3 days ago

Edinburgh, Edinburgh, United Kingdom BT Group Full time

Working Hours: 37.5

Location: Edinburgh

Salary: £12.34 p/h plus 20% on target commission

EE is committed to creating an inclusive environment where every individual can thrive. As a Retail Advisor, you'll play a vital role in delivering exceptional customer experiences and building lasting relationships with our customers.

Whether you're a people person with a passion for sales or a customer-centric individual with a knack for problem-solving, we want to hear from you. Our Retail Advisors are the face of our brand, and we'll provide you with the training and support you need to succeed.

What's in it for you?

  • Competitive hourly rate of £12.34 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

At EE, we're passionate about creating a workplace culture that's supportive, inclusive, and rewarding. Join us and discover a world of opportunities for growth and development.

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