Contractor Oversight and Support Manager

6 days ago


Doncaster, Doncaster, United Kingdom DFS Furniture PLC Full time

At DFS Furniture PLC, we are seeking an experienced Contractor Oversight and Support Manager to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth running of our retail estate.

In this role, you will be responsible for overseeing the performance of facilities management companies and contractors across our retail estate. Your primary focus will be on ensuring that KPIs and SLAs are met, which includes managing site teams, coordinating scheduled works, and resolving issues.

Key Responsibilities:
  • Manage site teams to ensure facilities management companies and other contractors meet expected service levels.
  • Oversee repairs and maintenance budgets for the retail estate, covering both operating expenses (opex) and capital expenditures (capex).
  • Approve quoted works, checking costs against agreed contract schedules of rates.
  • Provide reports and figures to inform business decisions for line management and internal stakeholders.
  • Ensure appointed contractors comply with relevant H&S and environmental requirements while on site.

This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you have experience in property or facilities management, this could be the ideal opportunity for you.



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