Facilities Management and Oversight Specialist
1 day ago
We are seeking a highly skilled Facilities Management and Oversight Specialist to join our team at DFS Furniture PLC. This role will be based in the UK, with occasional travel required.
As a Facilities Management and Oversight Specialist, you will oversee the performance of facilities management companies and contractors across our retail estate. Your primary responsibility will be to ensure that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. This includes managing site teams, coordinating scheduled works, and acting as the first point of escalation for issues.
Key Responsibilities:- Manage site teams to ensure facilities management companies and other contractors meet expected service levels.
- Oversee repairs and maintenance budgets for the retail estate, covering both operating expenses (opex) and capital expenditures (capex).
- Approve quoted works, checking costs against agreed contract schedules of rates.
- Provide reports and figures to inform business decisions for line management and internal stakeholders.
- Ensure appointed contractors comply with relevant H&S and environmental requirements while on site.
- Resolve issues autonomously, collaborating with brands to deliver effective resolutions.
- Work with the Group Acquisitions & Estates Manager to resolve operational events in the best possible outcome.
- Coordinate meetings between contract managers and project managers for new installations and site setups, ensuring deadlines are met and documentation is transferred.
- Place work orders with contractors/supply partners and manage them through to completion.
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Contractor Oversight and Support Manager
1 day ago
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Facilities Support Specialist
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Inventory Management Specialist
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