Assistant Store Manager

3 weeks ago

London, Greater London, United Kingdom REISS Full time

About Reiss

Reiss is a leading luxury fashion brand with a strong presence in the global market. Our commitment to quality, sustainability, and timeless elegance has earned us a reputation as a premium brand.

Our Retail Team

As a member of our retail team, you will be part of a dynamic and fast-paced environment where you will have the opportunity to work with a talented team of professionals who share our passion for delivering exceptional customer service and driving business growth.

Job Summary

We are seeking an experienced Assistant Store Manager to join our team in Central London. As a key member of our store management team, you will be responsible for ensuring the store delivers premium customer service, achieves targets, and drives commercial and operational excellence.

Key Responsibilities

  • Support the Store Manager in overseeing the day-to-day running of the store
  • Identify opportunities to drive sales and maximize profitability
  • Achieve sales targets and exceed KPIs
  • Inspire the team to deliver exceptional service through regular training and coaching
  • Implement and maintain effective operational processes and procedures
  • Support with recruitment and conduct performance reviews
  • Deputize in the absence of the Store Manager

Requirements

  • Previous retail management experience at a similar level
  • Passion for luxury or premium product
  • Proven track record of increasing overall business performance
  • Excellent customer service skills
  • Strong commercial and product management skills
  • Ability to work under pressure and thrive in a fast-paced environment
  • Self-motivated and focused with a drive to achieve team and individual goals
  • Excellent people management skills
  • Good written and verbal communication skills

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding bonus and commission structures
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 25 days annual leave
  • Employee referral scheme
  • Career development opportunities

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