Hospitality Team Lead Opportunity in Guildford

6 days ago


Guildford, Surrey, United Kingdom Shepherd Neame Full time

We are seeking a skilled Hospitality Team Lead to join our team at the Star Inn in Guildford.

About the Role

This is a fantastic opportunity for an experienced leader to join our vibrant team and contribute to delivering exceptional customer experiences. As a Team Lead, you will be responsible for supporting the management team, undertaking duty manager shifts and responsibilities, and developing your team to provide outstanding service.

With a strong focus on customer satisfaction, teamwork, and personal development, we strive to create a welcoming environment for both customers and staff alike. Our ideal candidate will possess excellent communication and leadership skills, with the ability to motivate and inspire their team to achieve excellence.

What We Offer
  • A competitive hourly pay rate: £9-11 per hour (dependent on experience)
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Signed into Britain's oldest brewer since 1698, Shepherd Neame has been based in Faversham, Kent for over 300 years. We're an independent family business with a proud history of innovation and community involvement. With over 270 team members across our pub estate and more than 1,500 team members across London and the South East, we strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We believe in celebrating individuality and promoting diversity, equality, and inclusion in everything we do. If you think this role could be the perfect fit for you, we'd love to hear from you.



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