Hotel Operations Manager
4 weeks ago
Job Title: Hotel Operations Manager
Job Summary: We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Payman Club. The successful candidate will be responsible for leading and managing the hotel's operations, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:
- Lead and manage the hotel's operations, including front-of-house, back-of-house, and maintenance teams.
- Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
- Manage and maintain accurate records, reports, and data to inform business decisions.
- Collaborate with other departments, including sales, marketing, and human resources, to achieve business objectives.
- Ensure compliance with all relevant laws, regulations, and company policies.
Requirements:
- 5+ years of experience in hotel operations management, preferably in a similar role.
- Proven track record of success in improving customer satisfaction, increasing revenue, and reducing costs.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
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