Technical Support Administrator

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Kemp Recruitment Ltd Full time
Key Responsibilities
  • Organising engineers' schedules to ensure efficient workflow
  • Planning and allocating work to engineers based on priority and availability
  • Maintaining depot records and participating in audits
  • Collaborating with engineers to resolve technical issues
  • Providing support to the service team and manager to address customer concerns
  • Scheduling training needs for the service department
  • Supporting the Service Manager in delivering excellent customer experiences


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