Sales Support Specialist

2 weeks ago


Reading, Reading, United Kingdom The Sherwin-Williams Company Full time
Job Role Overview

This role is a key position within our Sales Support team, providing critical support to our Trade and DIY sales and account management teams. The ideal candidate will have a strong background in sales, excellent communication skills, and the ability to work collaboratively within a team.

Main Responsibilities
  • Support the creation of bespoke POS, manuals, and guides for customer accounts.
  • Coordinate meetings and functions for the sales and account management teams.
  • Manage visitor logging, uniform requests, and order processes.
  • Develop and maintain customer business plans.
  • Manage colour chip orders, review stock holdings, and facilitate connectivity between teams.

Key Skills and Qualifications
  • Excellent communication and organizational skills.
  • Experience in a sales or customer-facing role.
  • Ability to work collaboratively within a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in CRM systems and tools.

Preferred Qualifications
  • Knowledge of the DIY industry and sales processes.
  • Experience working with trade and KF teams.
  • Strong negotiation and merchandising skills.
  • Ability to negotiate and build relationships with customers and stakeholders.


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