Sales Account Support Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Sales Account Support Specialist to join our team at Kings Security. As a key member of our sales team, you will be responsible for providing exceptional support to our National Account Manager and Sales Executive Manager. Your primary focus will be on assisting with various sales processes, managing client relationships, and contributing to the overall success of our sales initiatives.
Key Responsibilities:
- Provide day-to-day administrative and operational support to the National Account Manager and Sales Executive Manager.
- Assist with small sales opportunities, including responding to client inquiries, preparing quotes, and following up on leads.
- Support account management by maintaining client records, preparing client reports, and ensuring timely responses to client needs.
- Assist in preparing sales documents, including proposals, contracts, and service agreements, ensuring accuracy and compliance.
- Attend client meetings with the account managers and support with meeting notes, follow-ups, and document preparation.
- Help manage the QuidVis portal, ensuring client data is up-to-date and sales activity is accurately tracked.
- When requested, prepare sales reports and analysis to support the sales and account management teams in tracking performance and identifying opportunities.
- Assist with the coordination of client onboarding processes, ensuring a smooth transition for new clients.
- Collaborate with internal teams to ensure that client expectations are met and services are delivered effectively.
Requirements:
- Excellent communication and interpersonal skills, with the ability to liaise with clients and internal teams professionally.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM systems.
- Ability to work independently, manage priorities, and take initiative to support the sales and account management functions.
- Positive attitude, with a strong focus on customer service and support.
What We Offer:
- Supportive and Collaborative Environment
- Company Health Care Plan
- Company Pension
- Life Insurance
- 25 days holiday plus Bank Holidays
- Development Opportunities
- Referral Scheme
- Employee Recognition Scheme
- Employee Benefits Programme, including shopping vouchers and discounts, up to £1200 a year on real savings for everyday needs
- Cycle to Work Scheme
- Wagestream, get instant access to your wages through our financial wellbeing tool.
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