Sales Account Support Specialist

1 month ago

Reading, Reading, United Kingdom Kings Security Full time
About the Role

We are seeking a highly organized and communicative Sales Account Support to join our team at Kings Security. As a key member of our sales team, you will provide exceptional support to our National Account Manager and Sales Executive Manager, ensuring a seamless experience for our clients.

Key Responsibilities
  • Provide day-to-day administrative and operational support to the National Account Manager and Sales Executive Manager.
  • Assist with small sales opportunities, including responding to client inquiries, preparing quotes, and following up on leads.
  • Support account management by maintaining client records, preparing client reports, and ensuring timely responses to client needs.
  • Assist in preparing sales documents, including proposals, contracts, and service agreements, ensuring accuracy and compliance.
  • Attend client meetings with the account managers and support with meeting notes, follow-ups, and document preparation.
  • Help manage the QuidVis portal, ensuring client data is up-to-date and sales activity is accurately tracked.
  • When requested, prepare sales reports and analysis to support the sales and account management teams in tracking performance and identifying opportunities.
  • Assist with the coordination of client onboarding processes, ensuring a smooth transition for new clients.
  • Collaborate with internal teams to ensure that client expectations are met and services are delivered effectively.
Why Work for Us
  • Supportive and Collaborative Environment
  • Company Health Care Plan
  • Company Pension
  • Life Insurance
  • 25 days holiday plus Bank Holidays
  • Development Opportunities
  • Referral Scheme
  • Employee Recognition Scheme
  • Employee Benefits Programme, including shopping vouchers and discount; up to £1200 a year on real savings for everyday needs
  • Cycle to Work Scheme
  • Wagestream: Get instant access to your wages through our financial wellbeing tool.
Requirements

Essential Requirements for the Job:

  • Excellent communication and interpersonal skills with the ability to liaise with clients and internal teams professionally.
  • Strong organisational skills and attention to detail with the ability to manage multiple tasks and deadlines.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM systems.
  • Ability to work independently, manage priorities, and take initiative to support the sales and account management functions.
  • Positive attitude with a strong focus on customer service and support.

Desirable Requirements for the Job:

  • Experience in a sales support, account management, or administrative role, preferably in the fire safety compliance or facilities management sector.
  • Knowledge of fire safety regulations and compliance.

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