Customer Service Coordinator
6 days ago
About MTrec Ltd Commercial
MTrec Ltd Commercial is a reputable and established company that specializes in providing exceptional customer service solutions. We are committed to delivering high-quality services to our clients and are seeking a skilled and dedicated individual to join our team.
Job Summary
We are seeking a Customer Service Administrator to join our team on a permanent basis. As a Customer Service Administrator, you will be responsible for providing administrative support to our customer service team, processing invoices, preparing quotations, and liaising with our accounts team.
Key Responsibilities
- Process and manage customer invoices and payments
- Prepare and send quotations to customers
- Liaise with our accounts team to ensure accurate and timely payment processing
- Provide administrative support to our customer service team
- Use our Opera software system to manage customer orders and ensure accurate data input
- Accurately and timely complete all relevant paperwork
Requirements
- Good understanding of business and excellent organizational skills
- IT skills including Microsoft Access, Excel, and Word
- Good communication and listening skills
- Strong team player with a practical approach to problem-solving
- Attention to detail and accurate data input skills essential
Working Hours
The role is working 8.45am – 4.45pm Monday to Friday.
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