Administrative Support Specialist

1 day ago


Paddock Wood, United Kingdom Office Angels Full time

Company Overview: Our client is a dynamic and growing distribution company based near Paddock Wood, committed to delivering an outstanding customer experience.

Salary: The successful candidate can expect a competitive salary package of £24,000 - £25,000 per annum.

Job Description:

As a Customer Service Administrator, you will be responsible for:

  • Handling incoming customer inquiries via phone, email and on occasion in person
  • Providing accurate and timely information to customers regarding products, orders, and deliveries
  • Resolving customer complaints effectively and efficiently
  • Maintaining customer records and updating the CRM system
  • Collaborating with other departments to ensure a seamless customer experience

Required Skills and Qualifications:

  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Proficient in using PC's and software packages
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and strong organisational skills

Benefits:

  • A competitive salary package
  • Ongoing training and support to enhance your skills
  • A supportive and collaborative work environment
  • The chance to make a real impact and contribute to the success of the business


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