Customer Service Representative Selby

3 weeks ago


Selby, North Yorkshire, United Kingdom Nimbuscare Ltd Full time

Job Title: Customer Service Representative Selby

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Nimbuscare Ltd in Selby. As a key member of our team, you will provide exceptional customer service to our patients and visitors, ensuring a positive experience throughout their interaction with us.

Main Responsibilities:

  • Act as the main point of contact for patients and visitors, providing friendly and welcoming service.
  • Manage the waiting room area, ensuring a comfortable and efficient environment for patients.
  • Support the clinical teams with basic requests, providing information, signposting, and advice as needed.
  • Demonstrate a competent level of interpersonal skills, able to work well under pressure and as part of a team.

Requirements:

  • Minimum level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above)
  • 6 months minimum experience in a similar role
  • Experience in working with SystmOne

About Us: Nimbuscare Ltd is a not-for-profit organisation that aims to be a collaborative and agile provider, caring for its people and patients. We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton, and Selby.



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