Commercial Operations Manager

5 days ago


Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time
Key Responsibilities
  • Directly report to the Commercial Team Lead and collaborate with the team to achieve revenue growth targets.
  • Provide exceptional account management to Professional and Enterprise level customers, ensuring their needs are met and exceeding their expectations.
  • Work closely with the marketing team to align sales and marketing efforts, driving process improvements and strengthening goals.
  • Serve as an escalation point for customer support, addressing commercial queries and churn risks.
  • Collaborate with the sales and support teams to develop customer success strategies, ensuring seamless alignment and efficient communication.


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