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Front Office Manager

2 months ago

Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

About the Role:

Sixty Eight Luxe is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are met.

Key Responsibilities:

  • Manage the front office team to ensure seamless guest check-in and check-out processes
  • Develop and implement strategies to maximize sales opportunities and meet budgeted targets
  • Collaborate with the front office manager to ensure that brand standards are maintained and exceeded
  • Provide exceptional guest service and resolve any issues that may arise
  • Work closely with the reservations team to ensure accurate and efficient room allocations

Requirements:

  • Experience in a front office environment, preferably in a luxury hotel setting
  • Proven track record of delivering exceptional guest experiences and meeting KPIs
  • Strong leadership and team management skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs