Customer Service Specialist

3 days ago


Worksop, Nottinghamshire, United Kingdom EG Group Full time

Company Overview

We are EG Group, a leading international convenience retail company with a presence in over 17 countries. Our vision is to be the most trusted and respected convenience retail business in the world.

Salary Information

The hourly rate for this role starts at £11.75 for those above 21 years old, £10.00 for those aged 18-20, £7.15 for those aged 17, and £6.60 for those aged 16. In addition to this, you will also be eligible for a quarterly bonus incentive.

Job Description

We are looking for friendly and dedicated Customer Service Specialists who can provide outstanding service to our customers as Beverage Experts. As a key member of our team, you will be responsible for engaging with our customers, delivering fast and friendly service, and preparing our much-loved beverages and products.

Key Responsibilities

  • Provide excellent customer service to our customers, ensuring they have an enjoyable experience in our store.
  • Promote and sell our beverage products, including Starbucks drinks, to meet sales targets.
  • Prepare and serve hot and cold beverages, following all health and safety guidelines.
  • Maintain a clean and welcoming store environment, adhering to high standards of hygiene and presentation.
  • Work collaboratively with colleagues to achieve store goals and objectives.

Requirements

To be successful in this role, you will need:

A friendly and approachable demeanor, with excellent communication skills.The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.A passion for delivering exceptional customer service, with a commitment to exceeding customer expectations.A willingness to learn and develop new skills, with a flexible attitude towards working hours and tasks.

Benefits

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Pay increase upon completion of your 6 months' probation period
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • 10% Discount Card for Asda
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

About You

If you are a people person, with a passion for delivering exceptional customer service, we would love to hear from you We are committed to supporting your development and providing opportunities for growth and progression within the company.



  • Worksop, Nottinghamshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a skilled Delivery Operations Specialist to join our team at Asda Stores Ltd. As a key member of our delivery operations, you'll play a vital role in ensuring our customers receive their orders on time and in excellent condition.Key ResponsibilitiesDeliver products to customers in a timely and efficient mannerManage and...

  • Autism Support Worker

    4 weeks ago


    Worksop, Nottinghamshire, United Kingdom Quality Service Recruitment Full time

    Job Details:We are seeking a skilled and compassionate Autism Support Worker to join our team in Worksop. As a Specialist Autism Support Professional, you will be responsible for providing high-quality support to individuals with Autism in a specialist day service setting.Key Responsibilities:Ensure that all care plans are followed to provide the appropriate...


  • Worksop, Nottinghamshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and organized Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, ensuring a high level of customer satisfaction and providing excellent service.Key ResponsibilitiesDeliver products to customers' front...


  • Worksop, Nottinghamshire, United Kingdom Leicestershire County Council Full time

    About the RoleAt Leicestershire County Council, we are committed to delivering exceptional customer service. As a Customer Service Advisor, you will play a vital role in supporting our vision of creating a positive experience for our customers.Key ResponsibilitiesManage and resolve customer complaints to a high standardBuild trust with customers through...


  • Worksop, Nottinghamshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a skilled and organized individual to join our team as a Customer Delivery Driver. As a key member of our operations team, you'll be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesDeliver products to customers in a safe and timely mannerEnsure that your van is clean...


  • Worksop, Nottinghamshire, United Kingdom whitbread Full time

    Customer Service AmbassadorAs a Customer Service Ambassador at Premier Inn, you will be the warm face of our hotel, welcoming guests with your friendly personality and exceptional customer service skills. Your role will involve helping guests to rest easy from the moment they check in, whether it's a warm smile or partnering with the housekeeping team to...


  • Worksop, Nottinghamshire, United Kingdom Tesco Full time

    About the roleAs a key member of our team, you will be responsible for providing excellent customer service, ensuring a positive shopping experience for our customers. You will work closely with your colleagues to achieve this goal, promoting a collaborative and inclusive environment within the store.Key Responsibilities:Provide exceptional customer service,...


  • Worksop, Nottinghamshire, United Kingdom Quality Service Recruitment Full time

    Are you passionate about providing high-quality support to individuals with autism? Do you have a strong commitment to delivering exceptional care and promoting independence?About the RoleWe are seeking an experienced Support Worker to join our team at a specialist autism day service based in Worksop. As a Support Worker, you will play a vital role in...


  • Worksop, Nottinghamshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a Customer Delivery Driver to join our team at Asda Stores Ltd. As a key member of our logistics operation, you'll play a crucial role in delivering our products to customers across our network.Key Responsibilities:Delivering products to customers promptly and efficientlyMaintaining a clean and safe vehicle, adhering to our...


  • Worksop, Nottinghamshire, United Kingdom whitbread Full time

    We're seeking a Customer Service Ambassador to deliver exceptional experiences for our guests at Premier Inn in Worksop. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference. Your fun personality and customer service skills will shine through in every interaction, making our guests feel welcome and...


  • Worksop, Nottinghamshire, United Kingdom Asda Stores Ltd Full time

    About the Job: As a Customer Service Courier, you will be responsible for delivering exceptional customer experiences by delivering products safely and efficiently to customers' doorsteps. This role requires a high level of organization and adaptability, as well as the ability to work effectively in a fast-paced environment.The ideal candidate will have...


  • Worksop, Nottinghamshire, United Kingdom whitbread Full time

    Customer Service AmbassadorWe're seeking a skilled Customer Service Ambassador to join our team at Premier Inn in Worksop. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their stay is comfortable and...


  • Worksop, Nottinghamshire, United Kingdom whitbread Full time

    We're currently recruiting a Customer Service Ambassador in our Worksop Premier Inn. As the friendly face of our hotel, you'll use your exceptional customer service skills to welcome guests and ensure they have a comfortable stay.Estimated SalaryUp to £12 per hour for 16 hours over 2 days a week.About the RoleThis is a fantastic opportunity to join the UK's...


  • Worksop, Nottinghamshire, United Kingdom Frasers Group Full time

    About this roleThis role is responsible for providing exceptional customer service to guests and visitors while maintaining the reception area in a clean and organized manner. The ideal candidate will be able to work independently and as part of a team, liaising with various departments as needed.Key responsibilitiesMeet and greet guests, providing...


  • Worksop, Nottinghamshire, United Kingdom HealthHarmonie Full time

    We are seeking a highly motivated Specialist Dermatologist to join our team at HealthHarmonie Ltd in Birmingham.About the RoleAs a Specialist Dermatologist, you will be responsible for providing community-based dermatological consultations and follow-ups for adults and children. You will also perform surgical procedures, including punch biopsies, shave...


  • Worksop, Nottinghamshire, United Kingdom Explore Transport Full time

    We are seeking a Customer Services Team Lead to oversee the daily operations of our customer service team.The successful candidate will be responsible for supervising, training, and mentoring the team to deliver an outstanding service to all customers.Main Responsibilities:Supervise and train the customer service team to ensure they meet performance targets...


  • Worksop, Nottinghamshire, United Kingdom Leicestershire County Council Full time

    About the RoleAt Leicestershire County Council, we are committed to delivering exceptional customer service to our residents and stakeholders. As a Customer Service Advisor, you will play a vital role in supporting our vision of creating a better future for our community.Key ResponsibilitiesManage and resolve customer complaints to a high standard, building...


  • Worksop, Nottinghamshire, United Kingdom National Trust Full time

    About the RoleWe are seeking a Customer Service Representative to provide exceptional visitor experiences at Clumber Park.Key ResponsibilitiesEnsure the presentation of the visitor area, including sweeping leaves, emptying waste/recycling bins, and creating hand-written signage.Provide information and orientation to visitors, promoting events, offers, and...


  • Worksop, Nottinghamshire, United Kingdom CH&CO Full time

    About the RoleWe are seeking a highly motivated and experienced Café Team Member to join our team at CH&CO.Key ResponsibilitiesWork in an organized, clean, and efficient mannerHave previous catering experienceDeliver exceptional customer serviceDisplay a positive can-do attitudeWhat's in it for you?At CH&CO, we believe in treating our employees like family....


  • Worksop, Nottinghamshire, United Kingdom Bassetlaw District Council Full time

    We are a forward-thinking local authority dedicated to delivering exceptional social housing services. As a key member of our team, you will play a pivotal role in enhancing tenant engagement and satisfaction.About the RoleThis is a dynamic position that requires a customer-focused individual with excellent communication skills. Your primary responsibility...