Data Analyst and Improvement Specialist
3 weeks ago
At Lincolnshire Housing Partnership, we are committed to creating great homes and strong communities. We're a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.
We're currently seeking an experienced Data Analyst and Improvement Specialist to join our dynamic Business Intelligence team. As a key member of the team, you will play a crucial role in producing and providing high-quality analysis and evaluation of performance data, and to provide insight and recommendations to support the strategic objectives of Lincolnshire Housing Partnership.
This is a fantastic opportunity for someone who wants to make a real difference in the community. You will have the chance to work closely with the Performance Manager and be part of our agile working policy, which means you will be able to work from wherever is suitable to complete the task at hand.
The estimated salary for this role is around £35,000-£40,000 per annum, depending on experience. If you're passionate about using data to drive improvement and want to work for an organisation that makes a real difference, please read on.
About the Role:
We are looking for someone who has excellent analytical skills with the ability to gather, organise and analyse large datasets with accuracy. You should also have advanced Microsoft Excel skills and knowledge of data visualisation techniques or a commitment to develop (particularly PowerBI).
What You'll Do:
- Use performance reporting to drive improvement, putting in place actionable plans for the operational functions.
- Establish good working relationships across the organisation at all levels and be able to positively influence.
- Support with managing the Performance Health Checks initiative, meeting with designated services to review performance and support with the identification of improvements.
- Production, validation, and submission of reporting requirements to the Regulator to Social Housing and HouseMark.
- Drive improved customer experience using customer insights and mystery shopping.
- Production and reporting of operational performance and analysis of trends for the respective service areas.
- Assist with the production of Board and Committee Performance Reports, providing analytical support on the performance data and for any ad-hoc reports requested by our Corporate and Executive leadership teams.
- Undertake quantitative and qualitative data analysis to produce service level reports, providing business intelligence, analytical detail and actionable insights.
What We Offer:
We offer a range of benefits to our employees, including:
- An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health.
- A Cycle-to-Work Initiative Promoting Personal Wellbeing and Environmental Awareness.
- Discounted Shopping Vouchers through Westfield Health.
- Opportunities to learn new skills and knowledge through our fantastic corporate training programme.
- A superb employer salary sacrifice pension scheme with up to 12% paid by LHP.
- 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service.
- The ability to earn additional holiday days through full attendance.
- Mental Health First Aiders across the business, lets be there for each other.
How to Apply:
If you're interested in this exciting opportunity, please attach your up-to-date CV and a cover letter detailing why you would be an excellent candidate for the role.
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