Business Operations Manager

2 days ago


Stoke Prior, Worcestershire, United Kingdom Equals One Ltd Full time

About Equals One Ltd:

We are a pioneering company revolutionising health and safety compliance solutions.

We take pride in being the go-to partner for businesses navigating regulatory complexities.

Our mission is to foster compliance, resilience, and success.

Job Summary

As our new Client Services Manager, you will be responsible for leading our client services team.

Your primary objective will be to ensure exceptional client satisfaction and experience.

You will work closely with internal stakeholders to deliver high-quality services and support.

We offer a competitive salary of £26,000 per annum plus benefits.

Benefits include hybrid working based at our Bromsgrove office and full-time permanent employment.

We are looking for an experienced professional with strong leadership skills and a passion for delivering excellent customer service.

Key Responsibilities:

  • Lead the client services team to achieve exceptional client satisfaction and experience.
  • Work closely with internal stakeholders to deliver high-quality services and support.
  • Develop and implement strategies to improve client engagement and retention.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • At least 2 years of experience in a leadership role, preferably in a customer-facing industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

Competitive salary of £26,000 per annum plus benefits.

Hybrid working based at our Bromsgrove office.

Full-time permanent employment.

Ongoing training and development opportunities.



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