Service Delivery Expert

5 days ago


Stoke Prior, Worcestershire, United Kingdom Equals One Ltd Full time
About the Role

We are seeking a Service Delivery Expert to join our team at Equals One Ltd.

The successful candidate will be responsible for managing client relationships, identifying business opportunities, and delivering exceptional service.

This is a 12-month fixed-term contract, providing maternity cover for the role.

The ideal candidate will have excellent analytical skills, a strong customer focus, and the ability to work independently in a hybrid working environment.

Key Responsibilities:

  • Develop and maintain strong relationships with clients
  • Identify business opportunities and develop strategies to capitalize on them
  • Work closely with internal teams to ensure seamless service delivery
  • Monitor and report on key performance indicators (KPIs) to measure service delivery

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in a customer-facing role
  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to change

What We Offer:

  • A competitive salary range of £22,000 - £26,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements, including hybrid working

About Us:



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