Service Delivery Director

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Eden Futures Full time

About the Role:

In this position, you will lead a local team to ensure high-quality service delivery as a Service Manager within our Supported Living Services based in Stoke-on-Trent. Key responsibilities include providing day-to-day leadership and support to the team, taking proactive steps to address safeguarding concerns, and promoting a person-centred approach to service delivery.

Key Responsibilities:

  • Be vigilant and proactive in reporting safeguarding concerns.
  • Proactively seek opportunities for growth and development of the service while protecting the company's values and culture.
  • Recruit and select new staff, lead staff in enabling service users to live fulfilling lives, and attend interviews for potential new packages of care.
  • Implement induction and risk assessments to safeguard service users.
  • Establish and maintain positive working relationships with stakeholders and ensure effective communication is established and maintained throughout the service.

Requirements:

  • Strong supervisory skills.
  • Minimum Level 2 in Health and Social Care.
  • Previous experience in a Supported Living or Residential service.
  • Experience working with adults with Learning Disabilities or Mental Health conditions is preferable.


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