Business Development Manager
1 month ago
Job Overview
We are seeking a highly motivated and experienced Business Development Manager to lead a team of up to 10 Personal Move Assistants at our Colchester Head Office. This role involves driving sales, managing team performance, and ensuring excellent customer service.
Main Duties and Responsibilities
- Achieve team KPI targets by securing new listing opportunities through proactive customer engagement.
- Enhance team performance through targeted training and development.
- Drive the sales process, ensuring business growth and client retention.
- Represent and promote Spicerhaart's brand values and core beliefs.
- Ensure timely completion of administrative tasks for regional branches.
- Operate within company standards, policies, and systems.
- Build and maintain relationships with branch managers and regional teams.
- Conduct regular 1:1s, performance reviews, and return-to-work meetings.
- Deliver new starter inductions and act as a role model for the team.
Key Skills and Experience
- Strong teamwork and ability to create an enjoyable working environment.
- Exceptional customer service skills, exceeding customer expectations.
- Results-focused with a strong drive for business success.
- Commercially aware and follows company standards and procedures.
- Embraces responsibility, accountability, and demonstrates professionalism.
- Effective decision-making and problem-solving skills.
- Initiative and innovative thinking.
- Commitment to personal and professional development.
- Strong communication skills and the ability to build trusting relationships.
- Demonstrates role model behaviours with excellent attendance and timekeeping.
Rewards
- Competitive basic salary between £25,000-£27,000 per annum.
- Uncapped 10% commission override on team's performance.
- Inclusion in the company Elevate scheme.
- Comprehensive training from day one with ongoing coaching and development.
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