Global Customs and Compliance Leader

3 weeks ago

London, Greater London, United Kingdom Amazon Full time
Manager, Customs Brokerage and Compliance

As a key member of the Amazon Worldwide Fulfillment team, you will play a pivotal role in shaping the future of e-commerce globally. Your leadership skills will be instrumental in pioneering new ways of thinking, designing, and delivering innovative solutions that impact customers worldwide.

Collaborating with a diverse set of stakeholders across the business, you will continuously explore and implement new strategies to enhance our operations. Your research and analysis will be driven by a focus on the long-term vision of Amazon, ensuring that we stay ahead in the fast-paced world of global logistics.

This is an exciting opportunity to make a significant impact on some of the most innovative new initiatives that are defining the future of Amazon's Worldwide fulfillment operations. You will be part of a team that is dedicated to delivering smiles to customers worldwide, every day.

Key Responsibilities:
  1. Lead a team of 6 risk/program managers and customs brokers to meet operational KPIs.
  2. Build efficiency in our transportation network across borders to reduce cost, improve speed, and reliability.
  3. Develop innovative solutions using data and research to address wider challenges in the organization.
  4. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.
  5. Enhance compliance and operational performance on every program in partnership with stakeholders.

About the Team:
Amazon Worldwide Fulfillment team innovates, builds, and operates cross-border e-commerce shipping, fulfillment, and customs capabilities to enable global growth. As a people leader of customs and compliance, you will be responsible for leading the customs brokerage operations and cross-border compliance, working closely with the Amazon Trade compliance team and external government entities.

Cross-border B2C is a foundational piece of Amazon's international consumer business, serving customers across 190+ countries. We strive to be known as a team that is reliable, trustworthy, and thinking long-term for our customers and businesses.

Requirements:
Significant experience in Ops, Program, or project management.
Experience using data and metrics to determine and drive improvements.
Master's degree in Management/MBA, Supply Chain, Logistics, or Transportation.

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