Global Customs and Compliance Leader

2 weeks ago

London, Greater London, United Kingdom Amazon Full time
Customs and Compliance Expertise

As a key member of the Amazon Worldwide Fulfillment team, you will be responsible for leading customs brokerage operations and cross-border compliance. Your expertise will be crucial in ensuring seamless global logistics and customer satisfaction.

With a focus on data-driven decision making, you will analyze business operations and identify areas for improvement. Your research and analysis will drive innovative solutions to enhance compliance and operational performance.

Key responsibilities include:

  1. Managing a team of 6 risk/program managers and customs brokers to meet operational KPIs.
  2. Building efficiency in our transportation network across borders to reduce cost, improve speed, and reliability.
  3. Developing and implementing strategies to address wider challenges in the organization.
  4. Enhancing compliance and operational performance on every program in partnership with stakeholders.

About the Team:

The Amazon Worldwide Fulfillment team innovates, builds, and operates cross-border e-commerce shipping, fulfillment, and customs capabilities to enable global growth. As a people leader of the customs and compliance org, you will be the single-threaded owner to lead customs brokerage operations and cross-border compliance, working with both the Amazon Trade compliance team and external government entities.

Cross-border B2C is a foundational piece of Amazon's international consumer business, serving customers across 190+ countries.

Minimum Requirements:

  1. Significant experience in Ops, Program, or project management.
  2. Experience using data and metrics to determine and drive improvements.
  3. Master's degree in Management/MBA, Supply Chain, Logistics, or Transportation.

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