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HR Administrative Assistant
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Sales Administrator
2 months ago
We are seeking a highly organized and detail-oriented Sales Administrator to join our team in Leicester. As a Sales Administrator, you will play a crucial role in supporting our sales team by processing customer orders, managing customer information, and providing exceptional customer service.
Key Responsibilities:- Process customer orders via purchase orders, email, and phone calls into Sage.
- Maintain the back-order report and communicate with customers regarding any delays to their open orders.
- Guarantee a high service level in communication and support to customers and reduce delivery lead times.
- Maintain customer database on Sage and check orders and invoice data accuracy.
- Update customer pricelists and liaise with sister companies when ordering products.
- Respond to customer enquiries, including tracking parcels, and stay up-to-date with the company's new products and features.
- Answer incoming calls and manage filing systems.
- Manage the sample room and provide administrative support to Sales Managers.
- Proven work experience as a Sales Administrator or Sales Support.
- Excellent organizational and multi-tasking skills, with the ability to prioritize workload.
- Strong communication skills, with excellent written and verbal English.
- Proficiency in Microsoft Office, including Excel, Sage, and good typing speed.
- Ability to work independently and in teams, with accuracy and attention to detail.
- Build strong relationships with customers, understand their needs, and provide outstanding service levels.
- Bring added value and differentiation to the business.
In return, you will receive an excellent starting salary, dependent on experience, and work in a fantastic office environment with a company pension scheme and enhanced holiday.