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Sales Administrator

2 months ago


Leicester, Leicester, United Kingdom Reed Full time
Sales Administrator Job Description

We are seeking a highly organized and detail-oriented Sales Administrator to join our team in Leicester. As a Sales Administrator, you will play a crucial role in supporting our sales team by processing customer orders, managing customer information, and providing exceptional customer service.

Key Responsibilities:
  • Process customer orders via purchase orders, email, and phone calls into Sage.
  • Maintain the back-order report and communicate with customers regarding any delays to their open orders.
  • Guarantee a high service level in communication and support to customers and reduce delivery lead times.
  • Maintain customer database on Sage and check orders and invoice data accuracy.
  • Update customer pricelists and liaise with sister companies when ordering products.
  • Respond to customer enquiries, including tracking parcels, and stay up-to-date with the company's new products and features.
  • Answer incoming calls and manage filing systems.
  • Manage the sample room and provide administrative support to Sales Managers.
Ideal Experience:
  • Proven work experience as a Sales Administrator or Sales Support.
  • Excellent organizational and multi-tasking skills, with the ability to prioritize workload.
  • Strong communication skills, with excellent written and verbal English.
  • Proficiency in Microsoft Office, including Excel, Sage, and good typing speed.
  • Ability to work independently and in teams, with accuracy and attention to detail.
Critical Competencies for Success:
  • Build strong relationships with customers, understand their needs, and provide outstanding service levels.
  • Bring added value and differentiation to the business.

In return, you will receive an excellent starting salary, dependent on experience, and work in a fantastic office environment with a company pension scheme and enhanced holiday.