Head of Customer Experience
1 month ago
We are seeking a highly skilled and experienced Head of Customer Experience to lead our customer experience strategy and drive business growth. As a key member of our team, you will be responsible for developing and implementing customer-centric initiatives that enhance customer satisfaction, loyalty, and retention.
Key Responsibilities- Develop and execute a comprehensive customer experience strategy that aligns with business objectives
- Lead cross-functional teams to design and implement customer experience improvements
- Collaborate with stakeholders to identify and prioritize customer experience initiatives
- Measure and analyze customer feedback to inform business decisions
- Develop and maintain customer experience metrics and reporting
- Proven experience in customer experience leadership or a related field
- Strong understanding of customer behavior and preferences
- Excellent communication and project management skills
- Ability to work collaboratively with cross-functional teams
- Strong analytical and problem-solving skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are a leading retailer committed to delivering exceptional customer experiences. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We are passionate about serving our customers, communities, and planet a little better every day.
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Customer Experience Specialist
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Respond to customer inquiries and resolve issues promptly.Provide product and service information to customers.Process customer orders and manage account details.Document customer interactions and follow-up...
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Customer Experience Specialist
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Welwyn Garden City, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...
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Customer Experience Advisor
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Welwyn Garden City, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Strategist
1 day ago
Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full timeAs a Customer Experience Strategist at Tesco Partners, you will play a key role in enhancing our customer experience and differentiating us from competitors. Our estimated salary for this position is £55,000-£70,000 per year.About UsAt Tesco Partners, our vision is to become every customer's favourite way to shop. We are committed to serving our customers,...
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Customer Experience Strategist
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe're seeking a skilled Customer Experience Strategist to join our team at ENGINEERINGUK. As a key member of our team, you will be responsible for developing reputation propositions to enhance customer experience, improve our brand perception, and help us differentiate versus our competitors.Key ResponsibilitiesDevelop and maintain positive...
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Customer Experience Partner
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a highly skilled Business Capability Lead to join our team at ENGINEERINGUK. As a Business Capability Lead, you will be responsible for developing and implementing strategic learning initiatives that drive business growth and improvement.Key ResponsibilitiesPartner with senior stakeholders to influence and develop strategic...
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Customer Service Representative
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full timeCustomer Service Advisor RoleWe are passionate about delivering exceptional customer service. We are looking for advisors to handle contact from customers who use our Payment Exception Service. This service is a way for people who do not have a bank account to collect benefit or pension payments from the DWP. If you are customer focused, with the right...
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Executive Head Chef
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Chieftain Full timeAre you a culinary leader seeking a challenging role in a dynamic and family-run business? As an Executive Head Chef at Chieftain, you will have the opportunity to make a significant impact on our menu offerings and customer experience.SalaryWe are offering a competitive salary of £33,421 per annum, plus bonus. This compensation package reflects our...
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Customer Experience Specialist
1 week ago
Welwyn Garden City, Hertfordshire, United Kingdom H&M Group Full timeAbout H&M GroupH&M Group is a global leader in fashion, with a strong commitment to sustainability and social responsibility. We offer a dynamic and inclusive work environment, with opportunities for growth and development.
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Head of Finance and Performance
1 month ago
Welwyn Garden City, Hertfordshire, United Kingdom Pontoon Full timeJob Title: Head of Finance and PerformanceWe are seeking a highly skilled and experienced Head of Finance and Performance to join our team at Pontoon. As a key member of our leadership team, you will be responsible for driving the financial performance of our online business and developing strategic plans to achieve our goals.Key Responsibilities:Lead a team...
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Deputy Head Chef
2 months ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Welwyn Garden City, United Kingdom.Key ResponsibilitiesAssist the Head Chef in menu planning, food preparation, and inventory management.Supervise the kitchen team, ensuring smooth operation during service and maintaining high standards...
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Head of Technical Leadership
2 days ago
Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full timeAbout the PositionThe Head of Technical Leadership will be responsible for leading a team of engineers to develop and implement technology solutions that align with the company's strategic vision and business goals. The successful candidate will communicate with employees, stakeholders, customers, vendors to ensure our company's technologies are developed...
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Assistant Store Manager
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom AkzoNobel Full timeAbout AkzoNobelWe are a leading paints and coatings company with a rich history of innovation and sustainability. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers around the globe. We are active in over 100 countries and strive to make a positive impact on the environment and society.Assistant Store...
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Utility Service Advisor
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Smart10Ltd Full timeSmart10Ltd is seeking a bright and enthusiastic Utility Service Advisor to join their team. As a key member of the customer service team, you will be responsible for managing utility customer service queries to resolution within agreed timescales.Key Responsibilities:* Manage customer service queries to resolution within agreed timescales* Build...
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Head of Culinary Operations
1 month ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly experienced Sous Chef to join our kitchen team in Welwyn Garden City, United Kingdom. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Collaborate with the Head Chef to develop menus and prepare food.Supervise the kitchen...
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Head Chef Deputee
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a skilled Sous Chef to join our kitchen team at beBee Professionals in the UK. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food preparation.Supervise the kitchen team and ensure...
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Head of Commercial Operations
1 month ago
Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full timeAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a key member of our team, you'll play a vital role in driving the success of our Online Fulfilment Operation. This is a fantastic opportunity to lead multiple projects or be a subject matter authority, working collaboratively and cross-functionally to...
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Head of Financial Operations
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £45,000 - £65,000Head of Financial Operations Job DescriptionWe are seeking a detail-oriented and experienced Head of Financial Operations to join our finance team in the UK. You will oversee financial planning, reporting, and analysis, ensuring the company's financial health and compliance with regulations.Key Responsibilities:Prepare financial reports, forecasts, and...
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Head of Quality and Improvement
4 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Community NHS Trust Full timeJob Title: Head of Quality and ImprovementJob Summary:We are seeking an experienced and highly motivated individual to join our team as Head of Quality and Improvement. The successful candidate will be responsible for leading the delivery of high-quality clinical practice within the Business Unit, supporting the delivery of best practice.Main Duties and...
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Head of Commercial Operations
1 month ago
Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe're looking for a talented individual to lead our Online Fulfilment Development programme. As Head of Commercial Operations, you'll be responsible for ensuring Tesco project management principles are followed, including partner management, programme setup, budget control, and cost savings delivery. You'll also be responsible for running risk...