Head of Commercial Operations

1 month ago


Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full time
About the Role

We're looking for a talented individual to lead our Online Fulfilment Development programme. As Head of Commercial Operations, you'll be responsible for ensuring Tesco project management principles are followed, including partner management, programme setup, budget control, and cost savings delivery. You'll also be responsible for running risk and issues, setting up and leading a clear governance programme, designing a clear implementation programme, and monitoring progress of delivery.

Key Responsibilities
  • Ensure Tesco project management principles are followed, including partner management, programme setup, budget control, and cost savings delivery.
  • Run risk and issues, set up and lead a clear governance programme.
  • Design a clear implementation programme, working with the people and communications teams as required.
  • Monitor progress of delivery and update team members, including business leaders, on deliverables.
  • Be flexible in your approach, handling various projects and programmes of work across different areas within Online.
  • Closing programmes down once complete and completing a post-implementation review, to understand lessons learned, share with partners, and ensure continuous improvements.
Requirements

Operational / Technical Skills
  • Experience of performing a full programme lifecycle.
  • Strong strategy and proposition development, as well as analytical skills.
  • Ability to liaise critical thinking and pragmatic implementation.
  • Advanced project/programme leadership skills.
  • Strong communication and storytelling skills (written and verbal).
Experience

  • Retail operations.
  • E2E Project Management experience, including management of a complex network of partners.
  • Experience working in or delivering projects in a Fulfilment environment.
  • Budget management and commercial competence.
  • An inquisitive outlook and growth mindset.
  • Experience assessing business opportunities and crafting then monitoring reasons.
What's in it for you

We're committed to providing a fully inclusive and accessible recruitment process. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

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