Service Delivery Manager
12 hours ago
We are seeking a highly skilled Service Delivery Manager to join our team in Hampshire and the Isle of Wight. The successful candidate will be responsible for managing the support service for users of both CHIE and the population health platform.
Main Responsibilities:
- Manage the service desk and support service for the population health platform and CHIE services on behalf of the Hampshire and Isle of Wight system.
- Deal with queries and issues in a timely and professional manner, working with stakeholders across our partners, suppliers, and wider stakeholders.
- Provide detailed reports and summaries of issues, queries, and identify development opportunities to both teams.
About the Role:
This is an exciting opportunity to play a key role in the management and development of both secure data environments as the post holder will be responsible for managing the support service for users of both CHIE and the population health platform.
The ideal candidate will combine experience of working in a service support role, be self-motivated, confident developing plans and reports, and experience working to tight and flexible timelines.
Salary:
£45,000 - £55,000 per annum (dependent on experience)
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