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Night Receptionist

1 month ago

London, Greater London, United Kingdom Nobu Hotel Portman Square Full time
The Night Receptionist Role

We are seeking a skilled and friendly Night Receptionist to join our team at Nobu Hotel London Portman Square. As a key member of our front desk team, you will be responsible for creating a warm and welcoming experience for our guests at night.

Key Responsibilities:
  • Provide exceptional customer service to our guests, ensuring a positive and memorable experience.
  • Manage the front desk operations, including check-in, check-out, and guest inquiries.
  • Be adaptable and flexible, working evening shifts and being able to respond to changing situations.
  • Utilize our property management system, OPERA, to accurately capture guest information and preferences.
  • Anticipate and meet the needs of our guests, providing personalized and crafted experiences.
  • Embodies the Nobu values of Kokoro, Smile, Family, and Crafted, demonstrating a passion for delivering quality results and being creative in your approach.
Benefits of Joining Our Team:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development within our hotel and the wider Nobu portfolio.
  • Discounted overnight stays across Nobu properties worldwide.
  • Access to exclusive employee benefits, including a £1000 Refer a Friend Scheme and discounted Pilates classes.
  • A supportive and dynamic work environment that values teamwork and collaboration.

Nobu Hotels is a lifestyle hotel brand that seamlessly blends modern luxury and minimal Japanese tradition. Our hotels provide remarkable hospitable service and an unparalleled experience. We are looking for individuals who share our passion for delivering exceptional service and creating memorable experiences for our guests.