Customer Service Representative
1 month ago
We're seeking a skilled Customer Service Representative to join our team at Premier Inn in Cockermouth. As the face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.
About the Role:
As a Receptionist, you'll be responsible for providing a warm welcome to our guests, handling check-ins and check-outs, and ensuring a smooth stay for all visitors. You'll work closely with the housekeeping team to ensure rooms are perfect for our guests.
What We Offer:
- Training and Support: We provide comprehensive training and ongoing support to help you succeed in your role.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and Saving Schemes: We offer a company pension and save as you earn scheme to help you plan for your future.
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
- Breakfast on Us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Why You'll Love It Here:
We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds. We believe everyone is unique, and we're dedicated to providing a supportive and inclusive work environment.
What You'll Do:
As a Receptionist, you'll be the first point of contact for our guests, providing a warm welcome and ensuring a smooth stay. You'll work closely with the housekeeping team to ensure rooms are perfect for our guests.
Contract Type: Permanent
Hours: 32 hours per week across 4 days
Location: Cockermouth Premier Inn, Cockermouth (CA13 0QX)
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