Hotel Operations Manager
2 weeks ago
We are seeking a skilled Hotel Operations Manager to lead the daily running of our hotel.
Key Responsibilities:
- Manage the successful operation of all departments (Front of House, Back of House, and housekeeping teams).
- Ensure guests and team safety, internal audits are passed, and compliance requirements are met.
- Work with the Hotel Manager to drive commercial best practice, maximising revenue opportunities and managing controllable costs.
- Maintain brand standards and utilise guest feedback to increase performance against KPI targets.
- Lead, motivate, and develop high-performing teams to deliver exceptional guest experiences.
Requirements:
- Previous or current management experience from hospitality, leisure, or retail backgrounds driven by guest service and business results.
- Experience within F&B or food services is desirable and knowledge of food hygiene and H&S.
What's in it for you?
- Competitive salary from £26,750.
- Full induction and training.
- Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme.
- Whitbread Privilege Card offering discounts and rewards.
- 33 days annual leave (including bank holidays).
We believe in an inclusive organisation that values diversity and welcomes applications from under-represented groups.
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