Coffee Shop Business Manager

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Compass UK & Ireland Full time

Are you an ambitious and results-driven professional looking for a new challenge? We are seeking an experienced Food Service Operations Director to join our Compass UK & Ireland team. As a key member of our senior leadership team, you will play a critical role in driving business growth and improving customer satisfaction.

About the Role

This position involves leading our coffee shop operations, developing and implementing business strategies to drive growth and improve customer satisfaction. The successful candidate will be responsible for managing a team of professionals, providing coaching and guidance to ensure they have the skills and knowledge required to excel in their roles.

The ideal candidate will have a proven track record of success in a similar role, demonstrating strong leadership, communication, and problem-solving skills. They will be able to work effectively in a fast-paced environment, prioritizing tasks and making sound decisions under pressure.

As a key member of the Compass UK & Ireland team, you will contribute to driving business growth and improving customer satisfaction. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Lead and manage a team of coffee shop professionals
  • Develop and implement business strategies to drive growth and improve customer satisfaction
  • Maintain high standards of quality and customer service
  • Promote a positive company culture and values
Requirements

To be successful in this role, you will need:

  • A degree in Hospitality Management or a related field
  • At least 5 years of experience in a similar role, preferably in a High Street brand environment
  • Excellent leadership, communication, and problem-solving skills
  • A proven track record of success in driving business growth and improving customer satisfaction
  • A strong understanding of industry trends and best practices
Benefits

We offer a competitive salary package, including:

  • A salary of £50,000 - £60,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance and pension scheme
  • Ongoing training and development opportunities


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