Coffee Shop Team Lead

4 days ago


Cambridge, Cambridgeshire, United Kingdom Compass UK & Ireland Full time
Company Overview
Coffee lovers unite Compass UK & Ireland, a leading High Street brand, is seeking an exceptional Coffee Shop Manager to lead our team to success. With a passion for delivering world-class customer service and motivating our staff to be their best, you will be the driving force behind our coffee shop's growth and development.

This is a full-time position, contracted to 40 hours per week, with a competitive salary of £45,000 - £50,000 per annum based on experience. As a key member of our management team, you will have the opportunity to shape the future of our coffee shop and contribute to our company's mission of providing exceptional food and drink experiences to our customers.

Job Description
As a Coffee Shop Manager, you will be responsible for the day-to-day operations of our coffee shop, including supervising staff, managing inventory, and maintaining high standards of customer service. You will work closely with our team to ensure that every customer leaves our shop feeling valued and satisfied. Your presence and personality will be essential in influencing the business and helping us to achieve our goals.

Key Responsibilities:
  1. Supervise and motivate a team of baristas and sales assistants
  2. Manage inventory and supplies to ensure optimal stock levels
  3. Maintain high standards of customer service and cleanliness
  4. Analyze sales data and make recommendations for improvement

Required Skills and Qualifications
To succeed in this role, you will need:
  1. A proven track record of leadership and team management
  2. Excellent communication and customer service skills
  3. Able to analyze data and make informed decisions
  4. Familiarity with inventory management systems

Benefits
We offer a range of benefits to support your physical and mental well-being, including:
  • A comprehensive health insurance plan
  • A pension scheme with employer contributions
  • Annual leave entitlement


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